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Let us know straight away when you become aware of a claim, or a potential claim.
Claims Support
Claim On Your Insurance.
We hope you never experience a loss. But when you do, make sure you get the service you paid for.
Claim. It’s what we’re here for. We helped you find the right policy. Now you’ve got a problem, it’s our job to make sure your claim goes smoothly. Remember, we work for you – not the insurer – and will do our best to navigate that fine print in your policy wording to make your insurance claims experience as painless as possible.
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Need to make a claim?
Do You need To Make An Insurance Claim?
Although you shouldn’t normally repair without authority, if your roof has been damaged in a storm, you’re well within your rights to do what’s necessary to prevent further damage – e.g. emergency repairs to stop more water coming in. Just make sure you take photos where possible, and call us as soon as you can so we can advise you and get the insurer on side for the claim.
Claims checklist
Things to do
Be Reasonable
Remember your insurance is there to make good on a loss – not to make you better off!
Prevent Further Loss
Take reasonable steps to make sure your property isn’t further damaged.
Take Photos of the Damage
Especially if you have to clean it up or do emergency repairs!
Protect your claim
Things not to do
Repair/Replace Without Authority
The insurer might want to assess the damage, and if they can’t, you’ll have to prove the loss.
Admit Liability
You might know it’s your fault, but you can’t admit this – we’ll report it to the insurer and they’ll sort it out.
Client Reviews
Our Happy Client Say About Us
“Niki from Sureinsure was fantastic to work with! She was professional, friendly, and made the whole process so easy to navigate. Niki took the time to explain…”
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